Company Information

Company name: PISO BOUW(BV)
Registered address: HENRI ZWAENEPOELSTRAAT 24, 8450 BREDENE
VAT number: BE 1001.449.081
Email: shop@isobelux.com
Phone: +32 467 61 25 17

Orders

By placing an order through the ISOBELUX website, the customer confirms that all provided information is accurate and complete.

• Orders are subject to product availability.
• ISOBELUX reserves the right to refuse or cancel orders when necessary.
• Order confirmation does not guarantee immediate shipment availability.
• Large or custom orders may require additional confirmation.

Pricing & Payments

All prices displayed on the website are shown in EUR (€) unless stated otherwise.

• Prices may change without prior notice.
• Shipping costs may be calculated separately depending on destination and order size.
• Payments must be completed before shipment unless otherwise agreed.

Shipping & Delivery

ISOBELUX provides delivery of insulation materials and construction products to selected European countries.

• Delivery times may vary depending on product availability and destination.
• Large pallet shipments may require individual logistics arrangements.
• The customer is responsible for providing accurate delivery information.
• Visible transport damage should be reported immediately upon delivery.

Returns & Damaged Products

Products may be returned if:

• The goods arrive damaged during transport.
• The products remain unused and unopened.

Customers should contact ISOBELUX before returning any goods. Additional return conditions may apply depending on the product type and order volume.

Product Information

ISOBELUX makes every effort to ensure that product descriptions, images and technical specifications are accurate.

Due to product updates, manufacturing changes or screen differences, minor variations may occur.

Limitation of Liability

ISOBELUX shall not be held responsible for:

• Improper installation or misuse of products
• Indirect or consequential damages
• Delays caused by shipping carriers or external circumstances
• Temporary website interruptions or technical issues

Privacy & Data Protection

Personal data is processed in accordance with GDPR regulations and the ISOBELUX Privacy Policy.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

PISO BOUW(BV)
shop@isobelux.com
+32 467 61 25 17